L&W Investigations is working to create new standards for the insurance investigations industry. Its investigators have more than a decade of experience and are able to offer coverage nationwide. Their claims investigations have focused on the following areas:
- Auto Liability & Bodily Injury
- Workers’ Compensation
- AOE/COE
- Subrogation
- Liability Investigations
- Commercial/Heavy Equipment
- Scene Investigations
- Heavy/Commercial Equipment
- Recorded Statements
- Construction Liability
- Property Losses
- Contestable Death Claims
- Loss Scene Investigations
- Comprehensive Liability Adjusting
- Litigation Support
- Disability Field Interviews
- Health & Welfare Checks
- Life & Health Claims
Regardless of whether a client hires L&W Investigations for investigation services or surveillance services, he or she can look forward to unmatched customer service. Cases can be assigned 24 hours per day by phone, secured e-mail, or an SSL encrypted case assignment form located on the L&W Investigations website. The case is then assigned a case manager, who will monitor the case from beginning to end while also providing continuous client updates as the case evolves. Clients can reach out to their case manager 24/7.
Along with receiving regular updates on the case’s status, clients will also receive 24/7 access to “Case Manager.” This proprietary case management system allows clients to securely log in to a dashboard where they will receive real-time updates. Surveillance clients can even use “Case Manager” to stream or download videos uploaded each day by the surveillance team. At the conclusion of the case, the investigator prepares a report that is assessed by the quality control team and the general manager.
Learn more about L&W Investigations on their website or by visiting their Bigsight profile: http://bigsight.org/lwinvestigations
